Products: Support Contracts

Support, When You Need It

Enterprise-class support for an enterprise storage operating system. Whether you're an avid ESOS® user, or comfortable with OSS and Linux, support contracts from Parodyne will put your mind at ease.

Get an unlimited number of support requests from the creators of ESOS®, and other Linux/SAN storage experts. Our knowledge extends well beyond ESOS®, and we can offer assistance for ESOS® storage arrays as well as a variety of initiator platforms such as VMware ESXi, Citrix XenServer, Microsoft Hyper-V, just to name a few.

Users will enjoy access to the Parodyne portal, where they can download custom ESOS® builds (packages), access the Parodyne KB, and receive support via voice/email/chat and desktop sharing.

What do I get with a support contract?

  • Support requests submitted via voice/email, 24x7
  • Access to the Parodyne portal which includes the KB, and other ESOS® articles
  • Special builds of ESOS® (eg, ESOS® with ZFS, FCoE drivers, storage adapters, etc.)
  • Receive assistance via desktop sharing from our seasoned ESOS® veterans
  • Peace of mind when using our OSS platform -- support is just an email away

Support Contract (No GUI/API) Pricing

Support Contract (1 Year)
$699 per one year
1 license / ESOS® server
No GUI, no API
Tech support, ESOS® only
Support via email/voice/remote
24x7 online resource access
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Ordering SKU: SUPPORT-1YR
Support Contract (3 Year)
$1,499 per three years
1 license / ESOS® server
No GUI, no API
Tech support, ESOS® only
Support via email/voice/remote
24x7 online resource access
Discount: Save ~30%
Ordering SKU: SUPPORT-3YR